Right of withdrawal

  1. Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last partial shipment or the last item.

In order to exercise your right of withdrawal, you must inform us (The Distilling Doctors GmbH, Steinknappen 34a, 45470 Mülheim an der Ruhr, Germany, calladoc@calla16.com) by means of a clear declaration (e.g. a letter sent by post or email) about your Inform the decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Please note that we only take back unopened, sealed bottles.

  1. Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

  1. Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

  • To The Distilling Doctors GmbH, Steinknappen 34a, 45470 Mülheim an der Ruhr, Germany, calladoc@calla16.com
  • I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
  • Ordered on (*) / received on (*)
  • Name of the consumer (s)
  • Address of the consumer (s)
  • Signature of the consumer (s) (only when notified on paper)
  • Date

(*) Delete where inapplicable.

Download Sample withdrawl form